Services

Ongoing Engineering Support for BigCommerce with SLA & Roadmaps

Stay ahead of the competition with monthly retainer services for feature sprints, maintenance, monitoring, and CRO experimentation. Let Codinative help you optimize and evolve your BigCommerce store with dedicated engineering support.
Why

Why Choose Codinative for Ongoing Engineering Support?

At Codinative, we utilize the best tools and industry-standard methods to develop, optimize, and scale your BigCommerce store. Our approach ensures high-quality, efficient solutions with minimal risk and maximum flexibility.
Monthly Feature Sprints
We deliver regular feature updates, new functionality, and enhancements through agile sprints that align with your business goals.
Proactive Maintenance
Ensure your store is always up-to-date with security patches, performance improvements, and bug fixes.
Monitoring & Alerts
Continuous monitoring of your store’s performance, uptime, webhooks, and feeds to quickly identify and resolve any issues.
Analytics & CRO Backlog
We prioritize analytics experiments and CRO strategies, helping you drive conversions and optimize your store’s user experience.
Services

Our Ongoing Engineering (SLA & Roadmaps) Services

Monthly Retainers for Feature Sprints and Maintenance
Our monthly retainer model provides consistent, ongoing development and maintenance for your BigCommerce store. We align feature sprints with your business priorities to ensure you’re continuously evolving while maintaining stability and performance.

  • Feature Sprints: Regular releases of new features, optimizations, and enhancements tailored to your store’s evolving needs.
  • Scheduled Maintenance: Routine checkups to ensure your store is functioning smoothly, with updates, bug fixes, and security patches.
  • Agile Development: Work with an experienced team to prioritize tasks and deliver on your roadmap in agile, bite-sized sprints.

Why this matters: Using Stencil ensures a stable, customizable solution that integrates seamlessly with BigCommerce's Handlebars-based theme engine, allowing for fast, secure updates. The Stencil CLI further enables a safe development environment with live previews, speeding up the entire build process.
Monitoring (Errors, Uptime, Webhooks, Feeds)
We implement continuous monitoring for all critical aspects of your store, including errors, uptime, webhooks, and feeds. Our proactive approach ensures that issues are detected and addressed before they affect your store’s performance.

  • Error Tracking: Real-time error monitoring with quick response times for issue resolution.
  • Uptime Monitoring: Ensure your store stays live with constant uptime checks and alerts if anything goes down.
  • Webhook Monitoring: Keep your integrations running smoothly with real-time tracking of webhooks and notifications.
  • Feed Monitoring: Ensure your product feeds, marketplaces, and data syncs are always up-to-date and working as expected.

Why this matters: Using Stencil ensures a stable, customizable solution that integrates seamlessly with BigCommerce's Handlebars-based theme engine, allowing for fast, secure updates. The Stencil CLI further enables a safe development environment with live previews, speeding up the entire build process.
Versioning, Staging, and Rollback Procedures
We provide structured versioning, staging, and rollback procedures to ensure your store’s updates are seamless and safe. If an issue arises, we have rollback plans in place to revert to a stable version quickly.

  • Version Control: Implement version control to manage code changes and track updates to avoid conflicts or bugs.
  • Staging Environments: Deploy changes in a safe, controlled staging environment before pushing them to the live store.
  • Rollback Plans: In case of issues, we have rollback procedures to quickly restore functionality and minimize downtime.

Why this matters: Using Stencil ensures a stable, customizable solution that integrates seamlessly with BigCommerce's Handlebars-based theme engine, allowing for fast, secure updates. The Stencil CLI further enables a safe development environment with live previews, speeding up the entire build process.
Analytics Experiments and CRO Backlog
We prioritize analytics experiments and conversion rate optimization (CRO) to help your store perform better. By analyzing user behavior and testing new strategies, we help you increase conversions and improve your store’s user experience.

  • CRO Backlog: Maintain a prioritized backlog of conversion optimization strategies, continuously improving the shopping experience.
  • A/B Testing: Run tests to optimize pages, product layouts, and checkout flows, increasing engagement and conversions.
  • Analytics Monitoring: Regularly monitor analytics to uncover new opportunities for improving site performance and conversion rates.

Why this matters: Using Stencil ensures a stable, customizable solution that integrates seamlessly with BigCommerce's Handlebars-based theme engine, allowing for fast, secure updates. The Stencil CLI further enables a safe development environment with live previews, speeding up the entire build process.
Stencil Theming (Front-End Development)

Our Stencil theme development ensures your store’s UI is fast, clean, and fully responsive. Using Handlebars, SCSS, and JavaScript, we craft custom templates, regions, partials, and helpers to provide maximum flexibility and performance.

Why this matters: Using Stencil ensures a stable, customizable solution that integrates seamlessly with BigCommerce's Handlebars-based theme engine, allowing for fast, secure updates. The Stencil CLI further enables a safe development environment with live previews, speeding up the entire build process.
Stencil Theming (Front-End Development)

Our Stencil theme development ensures your store’s UI is fast, clean, and fully responsive. Using Handlebars, SCSS, and JavaScript, we craft custom templates, regions, partials, and helpers to provide maximum flexibility and performance.

Why this matters: Using Stencil ensures a stable, customizable solution that integrates seamlessly with BigCommerce's Handlebars-based theme engine, allowing for fast, secure updates. The Stencil CLI further enables a safe development environment with live previews, speeding up the entire build process.
Process

Ongoing Engineering Deliverables

We provide clear, transparent deliverables with every engagement to ensure you stay informed and aligned with your store’s goals.
Prioritized Roadmap
A detailed roadmap that outlines your project’s goals, timelines, and milestones.

STEP 1

Monthly KPIs
Key performance indicators to track progress and ensure alignment with your goals.

STEP 2

Release Notes
Documentation of every release, including feature updates, bug fixes, and performance improvements.

STEP 3

Ready to Optimize Your BigCommerce Store with Ongoing Engineering?

Let Codinative provide the ongoing engineering support your store needs. From feature sprints to performance monitoring, we offer dedicated solutions for long-term success.

Proactive Engineering, Flexible Pricing, and Continuous Optimization for Your BigCommerce Store

01

BigCommerce-Only Experts:

With a dedicated focus on BigCommerce, we have the expertise to deliver tailored solutions that meet your ongoing needs.

02

Predictable, Flexible Pricing

Our retainer model offers flexibility while giving you predictable costs for your ongoing development and maintenance.

03

Proactive Monitoring & Support

We keep your store running smoothly with real-time monitoring, proactive support, and fast response times.

04

Continuous Optimization

With our CRO and analytics expertise, we help you continually improve your store’s performance.
Feedback

Testimonials

We reached out to Codinative to create a few page redesign mockups for our BigCommerce website. They were very professional and understood exactly what we were looking for without needing too much back and forth. The turn around time was quick, and the finished deliverable was of excellent quality and did not require any significant design revisions from us at all. I would definitely reach out to them again for future projects.

emerald_home

Very happy with codinative's work was a very challenging build for three new sites . I was that happy that i cancelled the third site through no fault of anybody’s so i offered to pay for the site as a bonus for them both . They worked very hard we all did to keep working through the issues any site brings when migrating from another provider . Over happy with there hard work and effort they put in for me at a reasonable price so i felt paying the full amount was only fair .Thanks again to you and look forward in starting the seo work with you next .

zerosigns

Great communication! It's a pleasure working with someone who listens to my needs and comes through with results. I have finally found a guy who does what he says and clearly wants his customers to be happy with the results.

davidewald

Codinative is a Great talent to work with. Will continue to use them for our current and future projects! Always happy to help and assist with any questions we had and jump on a zoom call to run through some issues we needed rectifying.

tristang87

3rd job with codinative great guy fixes all my issues man of his word i would recommend him and only him try it for yourself seamless and effortless he gets everything done very great guy going into my 4th job with him great service

eduardomateo10
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